ReferralMD, an AI-powered referral automation and patient access platform, today announced updated adoption results for its free solution built to help primary care and specialty practices organize, track and complete patient referrals and manage their referral network without subscription fees or user limits.
Adoption more than doubled between September 7 and October 26, 2026. During that period, the number of practices registered for ReferralMD’s free solution grew 118% and active users grew 115%. Weekly referral volume for free accounts rose 157% during this period with the final week of the period being the strongest for new registrations.
Many independent and specialty practices still coordinate referrals with spreadsheets, paper fax, phone calls and EHRs with limited referral automation costing thousands of hours of labor every year. ReferralMD’s comprehensive solution gives care teams patient journey completion using AI-powered fax, text message, and voice-calling solutions to automate provider communication, patient engagement, and payer coordination at little to no cost.
“Independent and specialty practices have told us for years that referral coordination and patient engagement is one of their biggest operational drains. ReferralMD is the only product that is built for the enterprise while allowing small practices to sign up and onboard immediately at little to no cost,” said David Bongiovanni, CEO at ReferralMD. “ReferralMD automates completing the referral, improves patient access, and reduces administrative burden while helping grow your practice.”
ReferralMD’s free platform includes closed-loop referral management, configurable automated workflows, automated referral monitoring and alerting, a comprehensive provider directory, online scheduling, patient and provider portals, built-in provider CRM, analytics and unlimited users. Practices can add affordable usage-based services as their needs grow, including inbound and outbound AI voice agents and call handling, AI-powered fax automation, conversational patient intake, text messaging, enterprise EHR integration and dedicated support. Start for free and pay-as–you-go with no monthly fees or service minimums.
Guided onboarding allows customers to sign up for ReferralMD and get started using the product in minutes. Get a new fax number instantly to start using fax made for medical practices, activate your voice AI call agents, or send and receive referrals with your existing referral partners electronically with the free Direct® address provided to every account. ReferralMD activates your referral network with every communication method consolidated in one integrated platform.
“By choosing ReferralMD, a typical orthopedics practice has achieved a 95% referral conversion rate and ensures that patients are booked in less than 24 hours,” says David Bongiovanni about a real-life ReferralMD success story.
ReferralMD Free is available to every primary care, specialty, dental, vision or therapy practice at referralmd.com. There is no subscription commitment, and registration is free.
About ReferralMD
ReferralMD is a healthcare referral network and automation platform that helps medical practices, health systems, ACOs, clinically integrated networks, community health centers, and post-acute care organizations connect, automate, and optimize patient referrals. Its platform brings referral management, voice-AI agents, AI-powered fax processing, scheduling, digital intake, patient communications, provider matching, analytics, provider CRM and EHR interoperability into one connected, automated workflow. From free solutions for small practice to enterprise-grade network orchestration, ReferralMD helps healthcare organizations reduce administrative burden, close referral loops, minimize leakage, and connect patients with appropriate care faster. Learn more at referralmd.com.
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